If for any reason you are not satisfied with the our products you received, you may return it for an exchange under the below conditions:
- Items should be returned in unused condition and original packaging;
- When no quality issue is involved, we do not accept the return;
- When return is motivated by a quality issue, we would replace the defective item and bear the shipping fee(from us to you) at our cost, providing that our return procedure has been followed;
- Returns should be shipped via courier at client expense, and a traceable Tracking Number should be provided to us;
- Return requests should be emailed to within 14 days after your order was delivered to you.
IMPORTANT:
Please note that returned items are subject to final inspection before exchange will be processed. Please allow 10 to 15 business days for an exchange to be processed.
